Logging out of the Mac App Store is fairly straightforward. First, launch the App Store on your Mac. It's located inside the Applications folder but can also be accessed via the Apple menu at the top left corner of your screen. Once in the App Store, look for the Store menu next Edit in the Mac menu bar. Click on Store then select Sign Out. Jul 31, 2020 Mac mini introduced in mid 2010 or later iMac introduced in late 2009 or later Mac Pro introduced in mid 2010 or later. To find your Mac model, memory, storage space, and macOS version, choose About This Mac from the Apple menu. If your Mac isn't compatible with macOS Sierra, the installer will let you know. The Mac App Store comes as part of the update to Mac OS X v10.6.6. The minimum system requirements for the platform are: A Mac computer with an Intel processor. Mac OS X v10.6.6 or later. Internet access. An iTunes or iCloud account.
Or, from: Two-factor authentication for Apple ID - Apple Support
If I can't sign in, how do I regain access to my account?
If you can’t sign in, reset your password, or receive verification codes, you can request account recovery to regain access to your account. Account recovery is an automatic process designed to get you back in to your account as quickly as possible while denying access to anyone who might be pretending to be you. It might take a few days—or longer—depending on what specific account information you can provide to verify your identity.
Can I turn off two-factor authentication after I’ve turned it on?
You can't turn off two-factor authentication for some accounts created in iOS 10.3 or macOS Sierra 10.12.4 and later. If you created your Apple ID in an earlier version of iOS or macOS, you can turn off two-factor authentication.
Keep in mind that when you turn off two-factor authentication, your account is protected only with your password and security questions.
To turn off two-factor authentication, sign in to your Apple ID account page and click Edit in the Security section. Then click Turn Off Two-Factor Authentication. After you create new security questions and verify your date of birth, two-factor authentication will be turned off. If you don't see the option to turn off two-factor authentication on your Apple ID account page, that means you can't turn it off.
If someone has turned on two-factor authentication for your Apple ID without your permission, you can also turn it off from the enrollment confirmation email sent to your Apple ID or rescue email address. Click Turn Off Two-Factor Authentication at the bottom of the email to restore your Apple ID to its previous security settings and regain control of your account. The link is active for two weeks after you enroll.
Can Apple Support help me regain access to my account?
Apple Support can answer your questions about the account recovery process, but can't verify your identity or expedite the process in any way.
2020-09-11 17:55:49 • Filed to: macOS 10.15 • Proven solutions
The App Store is one of the most important places on your Mac because it lets you search and download your favorite apps on your machine. The problem arises when you need to install an important app but you can't do it because the App Store freezes or crashes again and again. It usually happens when app store updates stuck in OS 10.15 but there may be some other issues too.
Luckily, we have several tips to fix frozen app store issues on macOS 10.15. Let's learn its causes first.
Well, technology is a blessing but sometimes it may give you a headache, just like the frozen app store. You may face such issue when you are already downloading an app and it gets paused without any reason. Sometimes, the App Store cache files may also end up in a disaster.
Most of the common errors you may receive while the app store is frozen are:
- Cannot connect to the app store.
- Your purchases couldn't be completed, canceled.
- Unexpected error occurred while signing in.
- Or simply it doesn't work at all and shows nothing.
Tips to Fix Frozen App Store Issue on macOS 10.15
Given below are the 5 tips that can help you resolve macOS 10.15 AppStore hanging and crashing problem.
1: Force Quit through Activity Monitor
- Open Activity Monitor on your computer.
- Click on 'CPU' tab so you can view the CPU selections.
- Now, check for 'App Store' and select it. Click on the 'X' icon on top to initiate its elimination.
- Now, you'll be prompted to end this process 'App Store', click 'Quit' to close it.
2: Force Quit Window Process
In this way, you can quit unresponsive app store forcefully and then re-launch it from the Launchpad to fix frozen app store issues on macOS 10.15. To do that, follow the given steps.
- This process can only be done if you have opened the App Store, so make sure it's open.
- Press 'Command + Option + Esc' simultaneously to open the Force Quit Dialogue Box.
- Here, you'll see several apps opened, pick 'Apple Store' and press 'Force Quit' to close it by force.
- Relaunch the app store from the Launchpad or Dock to check whether it works or not.
3: Check for multiple IDs problem
Sometimes, you may also face 'We couldn't complete purchase: Unknown Error' while trying to purchase an app in the App Store. This error usually appears when multiple Apple IDs are being used on your system.
To get rid of this issue, first, make sure that you have logged in to App Store and iTunes using the same ID. If the problem is still not solved, log out and log in again. Still, if your problem persists, then make sure you have accepted the new iTunes Terms and Conditions. Using this handy technique, you'll be able to tackle a hung app store update in macOS 10.15.
Note: Every time the macOS updates, you need to accept the Terms and Conditions to make it work.
4: Force Quit from the Dock
Press and hold 'Option' key on the keyboard and right-click on the App Store icon in the Dock. By doing this, the 'Quit' option will be transformed into 'Force Quit'. Select it to close the App Store.
Now, reopen the App Store to check whether it works now or not.
5: Clear Cache Files
There is a small possibility that all the mentioned tricks do not work at all, so here is another proven method to fix frozen app store issues on macOS 10.15.
App Store Mac Os Download Location
Actually, every app you install on mac makes some cache files in a specific folder. Sometimes these files may be corrupted so removing them may solve your problem. For that purpose, simply access the temporary folder on your mac and look for 'com.apple.appstore' folder. It may be a bit hectic task because there are dozens of other files in this folder. Anyhow, when you find it, select it and move to trash. Now, re-launch the app store to check whether you were able to tackle a hung app store update in OS 10.15 or not.
So, these were the 5 most helpful tips to resolve mac OS 10.15 AppStore hanging and crashing problem. If you are still unable to solve this issue after implementing these techniques, you may need to reinstall your operating system or get the system checked from an Apple outlet.
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